SIIM Roadmap

Step 3. Context analysis of patterns and trends

7

Record incident

8

Access external incident information

9

Share incident data internally

10

Analyse multiple incident data

Organisations should record incidents in an incident database, which is a software system or spreadsheet that is specifically set up for SIIM. A properly functioning incident database should:

  • Uses technology that matches the organisation’s size and needs
  • Keeps logged information confidential to protect the privacy of affected individuals
  • Have defined access credentials for who can view the information and for what purposes
  • Follows consistent reporting procedures
  • Allow multiple incidents to be analysed.

IfIf staff members are required to enter their own incident reports directly into a database, then organisations must provide clear guidelines and training to ensure consistent reporting.


Learn more

Consult SIIM Handbook, pages 57 & 59:
Chapter 2, Objective four – Strategic decision making: 4.1 Systematic recording of incidents: what system to use?